Bethany was a gem. I contacted Robyn and she was extremely, helpful and professional in providing me with the necessary information to move to a new tariff.Well done. If you are moving home with People’s Energy you will need to contact the Customer Services team for more details on 0131 285 5510. Efficient, helpful and human and a great front for People' Energy. Our registered address is Kemp House, 152-160 City Road, London, England, EC1V 2NX. Click here. Find out about People's Energy, what we do, our plans, … I chatted with Robyn and he was extremely helpful and pleasant. Everyone is an individual with us, so we will stay in touch, and keep up to date with you and your chosen service option. Sam[antha] seemed perfectly happy to accept my apparent cockup. Unfortunately I am still encountering the same issue. I now had an audit from Magnum Utilities, however Peoples Energy has failed to contact them to agree on a fee to move my meter. I joined via 'Look After My Bills' and I've just been offered another competitive 1 years fixed deal with them. Was trying to contact people’s energy but was having no luck. They simply can't care less about their customers. I have been with Peoples Wnergy for almost a year. Brilliant service. We know that electricity has not always been easy to understand. Energy Saving Tips; Consessions; FAQs; Request Meter Data; Bill Explained . Potentially saved myself £80 a month by switching to Peoples Energy. We are no longer doing physical turn offs but are reading your meter using an automated process. Rights Reserved, You Are About to Contact PissedConsumer.com. My deal with People's Energy is due to expire in November. Bartek was the most professional and efficient advisor I have ever dealt with and his bosses should give him a pay rise! Bartek dealt with my query quickly and efficiently and also answered several other random questions which I threw at him as well. We have used Peoples Energy for a couple of years now and they have always been efficient and helpful. Was a bit concerned as regards final readings as I had not received anything from Peoples Energy as to what date their supply started, although they had taken a direct debit. My recentstatement issue was finally resolved to my satisfaction. Please make a selection whether your bill is Residential or SME. Live chat is available 9.00am-7.45pm Monday to Friday, and 9.00am-4.45pm at weekends. Public holiday opening hours I was fully satisfied with his responses and how he handled my queries. Click here. Louise was extremely helpful in switching my tariff over in just a few minutes after recommending the most cost effective option for me. Excellent company that I would happily recommend. I still can’t and they reply saying it will get sorted one day. So popular isn't always better. Spoke to Chloe by on line chat and this was sorted very quickly. Fantastic service! I have been with Peoples Energy now for two months.Unfortunately my dd payments have been increased which is disappointing, as when I joined I gave the exact readings and energy usage and it was quite a significant rise in monthly payments.I am aware that energy consumption fluctuates from month to month and I have already started to look for ways to reduce my usage even further ( which I did manage to reduce by £8 on my second monthly bill).If like me you don’t want to have a debit on your bill you can set up a dd for a one off payment to clear it.This being said my dd is still less than my previous provider.On a more positive note the representative who I spoke to (Rebecca) was very helpful and went through everything giving a clear explanation of everything.
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